Kawaguchiya Kinosaki Riverside Hotel
Cosa dicono gli ospiti
1) We could choose the patterns & colour of our (ladies) yukata. A staff was there to take up the hem of the yukata if it was too long. 2) A staff went above & beyond and drove us to our next hotel stay in Kinosaki Onsen. (They didn't have to since the next hotel is their competitor afterall.) 3) We had our delicious breakfast in a private room on the 2nd floor. My brother dropped 1 chopstick on the floor. It was fairly quiet and a very attentive staff heard it. (No staff was in the private room while we ate.) She came into the room with a new pair of chopsticks even before my brother said anything or even moved out of his chair! Excellent service all round Thank you
Etienne
ottobre 2025
Spacious traditional ryokan room, amazing kaiseki dinner for a very reasonable price. The pubic bath located in the hotel was the best onsen we used in Kinosaki! We also rented one of the private baths which was beautiful. Helpful, courteous staff helped us book an in-room massage which was also very reasonably priced. We loved it here and would stay here again!
Lisa
ottobre 2025
We spent our anniversary here and pretty much had the entire 6th floor to ourselves. The room was especially luxurious and spacious - we felt like royalty! The real treat was the bathtub overlooking the mountains and river. They even gave us a large jar of rose petals to use. Staff was very kind and helpful. The meals were delicious (I was actually full)! The hotel onsen was also quite nice (definitely better than a few of the public onsens in the town). A plus was that it wasn't crowded too. We didn't realize that our visit/stay coincided with the Kinosaki Danjiri Festival which my fiancee loved witnessing. Would definitely stay here again if we come back to Kinosaki.
Jason
dicembre 2024
Initially, I read some reviews mentioning this is an old hotel, while it seems that they have renovated the interior and both the room and dining area look fine. The staff speaks English although it may be more convenient to communicate with them in Japanese on some occasions. If you have ordered dinner, remember to keep your stomach empty. We came in winter and really enjoyed the seasonal crab meal with endless dishes of snow crabs cooked in different ways. The hotel is also very close to the train station. So you can simply walk there from the train station even with your luggage.
Dl
febbraio 2024
The staff was so friendly and helpful. They loaned us kimono to wonder the town and visit the other onsen. Then helped my daughter and I to put on properly. So sweet.
Sara
ottobre 2024
The staff were courteous, friendly and attentive. These days it’s rare to receive such attentive service from staff, even at top-quality hotels. I’m glad the staff at this hotel still adhere to providing high quality service. The food service was also excellent. We had the crab dinner course and it was so much food, all delicious and served immaculately. Our room was spacious and had everything you need, and there are baths available at the hotel too :)
Serena
aprile 2024
What an amazing place if you want the ryokan experience for a reasonable price. Great service, friendly staff and awesome location. The hotel has its own private onsen and provide the women with free yukatas and a kimono. It also gave us complimentary passes to use the public onsens and discounted tickets for the ropeway. The bus to the local beach stops right outside the hotel but make sure you check the times it runs. I loved the attention to detail and would definitely stay again.
Joanne
settembre 2024
The staff was very helpful and they even waited for us at the train station as a surprise. They went out the way to make our stay memorable. We arrived late, they picked us up from the station, also dropped us off to the only restaurant still open at 09:30pm and gave us a lot of help. When we checked out, they even help us to plan the train journey for our next destination. Excellent
Ys
agosto 2025
Even if the hotel looks a bit old and trying to look modern on the outside, the room was spacious, super clean, very charming and comfortable. The staff is great, going the distance to help. The onsen is good yet needs a good scrub.
Daniel
gennaio 2024
The room I booked is big and it is actually a 2-room unit with a fixed partition. Just nice for 3 persons. There is a massage chair in one of the room too. There are two public onsen. The men's onsen was so small that it can only accommodate two persons. But my wife told me that the women's onsen was much larger. I guess they switch onsen at following a certain schedule.
Matthew
aprile 2025
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